Understand the Owner role

The Owner is the most powerful administrative role in Market. You can become an Owner by creating your own webstore, or if an Owner chooses to transfer ownership of a webstore to you. Keep reading to learn more about this role, and how to make sure the right person is in it.

Understand Market’s ownership policies

To understand the Owner role, it’s helpful to get familiar with Market’s ownership policies. The Owner has ultimate decision-making capabilities, and represents the Customer in administering the webstore.

  • If you use your corporate email domain to create a webstore, your business is the Customer.

  • If your webstore is set up by someone not formally affiliated with a business, the Customer is the person who created the webstore. To learn more about how we define the Customer, please review our Terms of Service.

Choose the right owner

The Webstore Owner holds the highest level of permissions in Market — only this person can delete the webstore or transfer ownership to someone else. There can only be one person in this role at a time, so it’s important to make sure it’s the right one. Here are some recommendations:

  • An executive or senior-level manager

  • Someone from the IT department who provisions licenses or handles account administration

  • If within the policy guidelines of your business, use a shared service/administrative email account on your company’s domain that is managed by authorized personnel

Transfer ownership

Because businesses change over time, Market makes it possible to transfer ownership of a webstore to someone else. We recommend adding a step to your company’s off-boarding process to make sure a departing employee can transfer ownership before they leave.

If the Owner leaves before transferring ownership, we may be able to help, but this is not something we can guarantee. We recommend using the best practices for owners below to help maintain your webstore.

Best practices for owners

As the Owner of a webstore, use the following tips to help you administer Market.

Assign owners, admins, and billing contacts
  • Promote owners and admins to help with day-to-day administrative tasks, like managing orders or inventory.

  • Add billing contacts, like people from the accounting department, to keep them informed of billing activity.

Help us improve our support center. Was this article helpful?
😮 Thanks so much for your feedback!
If you’d like a member of our support team to respond to you, please send us a note!

Still need help? Ask the community

View community forum