If features on Market don’t work

If Market features aren’t working, try disabling options that help your browser handle special content. Use the instructions below to make sure that you are ready to use Market.

Enable Market features

If you’re curious about the technical requirements needed to run Market, continue reading to learn which operating systems and browsers we support.

Web browsers

Browser Requirements
Chrome Version 66 or above
Firefox Version 60 or above
Safari Version 11.0 or above
Microsoft Edge Version 41 or above

Unsupported browsers and operating systems

To deliver the best possible Market experience, we keep our list of supported browsers and operating systems short. We don’t fix bugs or issues for unsupported browsers, so we do our best to block them from accessing Market.

Troubleshoot connection issues

If you see a browser error with the device you’re using to access Market, we can help. Here’s an example with Google Chrome:

google chrome error

Troubleshooting steps
  1. If applicable, use the troubleshooting steps included in your browser’s error message.
  2. Make sure the browser you’re using is supported and up to date. See the Web Browsers above for more details.
  3. Clear your web browser’s cache (these steps will vary depending on the browser you’re using).
  4. Open Market in a private or incognito window to see if you can connect to Market. If you can connect in a private or incognito window, the issue may be due to a browser extension. Disable any browser extensions, and see if this allows Market to load in a normal browser window.

Still having trouble?

Send us a message! We’re happy to help you troubleshoot. 🎯

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